Customer Stories

Swift Transportation

Challenge
  • Must be able to deliver an online user-friendly HR self-service system with kiosk access
  • System needed to support 24,000 employees and 3,500 business owners
  • User friendly forms application needed to include 401K, medical benefits, online pharmacy forms, new hire packages, and EEO forms
  • Automating the review & approval process was critical
  • Needed to “feed” data to existing DB2/AS400 infrastructure
  • Requirement to track and trace completed forms quickly & easily

Solution
  • eForms with Workflow
  • Barcoding for online pharmacy, W4 forms, and track and trace

Payoff
  • Saved over $1MM annually by eliminating paper-based processes
  • Efficient data capture using self service application
  • Dramatically reduced errors associated with manual re-entry of data from previous paper forms
  • Drastically simplified retrieval of archived forms
  • User-friendly nature of forms application produced measurable improvement in overall employee satisfaction
  • Tangible ROI estimated at 75% in Year 1

Biotech Company

Challenges
  • Needed to streamline Ethics & Compliance forms for Financial Disclosure
  • Required defined and automated Workflow with approvals for data capture and reporting
  • Needed to drastically reduce current number of data entry errors
  • Must be able to reuse data for future forms applications
  • Must adhere to a 30 day implementation window

Solution
  • eForms with workflow
  • Digital Notarization
  • Multi-level management approval

Payoff
  • Automation eliminated hundreds of hours of management review time
  • Rolled 700 forms out to 10,000 employees in 30 days
  • Integrated with existing legacy systems


For additional information on inFusion eForms 6.0, please contact us at 301.984.6060 x6 or info@itmassociates.com.
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